MSN Takes on AOL--Again.

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Author: Brown, Marge

The two largest Internet service providersâ€"America Online and MSNâ€"are rolling out 8.0 versions of their offerings. Each delivers robust communications tools, enhanced broadband services, and better parental and spam controls. Which is the better bet? That depends on what you expect from an ISP. Both AOL and MSN aim to provide a pleasing Internet experience for users connected via slower dial-up connections, while also adding content for broadband users. AOL's approach is a good fit for people who want the Internet's vast information domain managed for them, while MSN's combination of personalized content, functionality, and optional features should appeal to beginners and Internet-savvy enthusiasts alike. If “community” features don't interest you, a basic ISP may be just fine. But if you're looking for extras, read on.

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By Marge Brown