Terestella Gonzalez Denton Puerto Rico Tourism Co.

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IN THE HOT SEAT

As Puerto Rico's political leaders struggled to patch together a solution to the island's fiscal crisis, which forced a partial government shutdown on May 1, Terestella Gonzalez Denton. executive director of the Puerto Rico Tourism Co., sought to assure tourism partners and the travel industry that the country is open for tourism. She spoke with Cay Nagle Myers, Caribbean editor, about the situation.

A: The issue has not had a direct impact on the island's tourism, and we have not seen cancellations in hotel bookings. Puerto Rico's attractions, resort areas and tourist services have not been affected by these agency closings.

All services relevant to tourists remain open, including taxis, emergency services (hospital facilities, fire, police and emergency medical technicians), casinos, national and local parks, airport staff and maintenance, tour guides, municipal services, visitor centers and cruise ports and services.

A: The PRTC is providing up-to-date information on the www.gotopuertorico.com Web site to inform visitors of relevant developments.

Puerto Rico will continue to communicate that the island is open for business and that tourists can expect the same level of hospitality and security they are accustomed to receiving on the island.

A: All basic services and the private sector have not been directly affected by the current state of affairs and are operating normally. While marches by different factions were held throughout the week, they have been peaceful, organized and have not caused security issues.

We feel that if this situation lasts a week or two, it will not have a long-term effect on the island, and we're hopeful that it will be resolved quickly. Unfortunately, if it continues long-term, there likely will be a growing sense of uncertainty and distress among those who serve as government employees.

A: It is not directly affecting tourists and should not hamper investment. It is possible that perceptions of Puerto Rico may be slightly altered by the political conflicts and current financial situation of the government, but we believe that these perceptions will be short-lived.

A: Because there are various proposals being evaluated, we are not sure of the impact of a sales tax, the amount of the sales tax or on what items the tax will be implemented.

A: We all hope for a prompt resolution. However, it's possible that the current situation could continue until the new fiscal budget year begins on July 1.

'If this situation lasts a week or two, it will not have a long-term effect on the island.'

PHOTO (COLOR): Terestetta Gonzalez Denton